Our goal is to make your experience as easy as possible. We offer a 14 day return or exchange policy. All products are to be sent back in their original condition and packaging. Refund will be issued with less original shipping cost and a restocking fee of 10%. To initiate a return or exchange, please send an email to email@example.com. Please include your order number, a specific description of damage or problem, photographs and clear explanation of your reason. If the return is authorised, you will receive an email with return instructions. Upon receiving the item, we will process the refund within 3 business days through your method of payment. Please note there might be transaction fees invovled with paypal, afterpay or zip pay.
Alternatively you can bring the item back to our warehouse.
Address: 56 Rosedale Street Coopers Plains Queensland 4108
Opening hours: 9.00am - 4.30pm Monday - Friday